FAQ

What happens upon arrival?
1.Course selection: We will ask how you feel and what kind of massage you would like.If you have any queries, please ask!
2. Payment
: The charge for your treatment is pre-paid. If you decide to extend your massage, we will ask you to pay the additional charge afterwards.
3. Treatment (the times stated in the Massage Menu are the treatment times): Take your time to enjoy the ultimate soothing and relaxing experience. For oil massages, hot towels will be used to carefully wipe off the oil after treatment.

Do I need to make a booking?
Clients with appointments are given priority, but feel free to simply walk-in. However, if we are busy, we will inform you of the approximate wait time or book a session at a suitable time. We highly recommend booking an appointment in advance.

Do you have showers?
We do not have showering facilities on site. However, we do use steamed towels before and after treatments. When used before treatment, it stimulates overall circulation and enhances the massage effect. After an oil massage, we thoroughly remove oil from your body, so you will not experience any unpleasantness from excess oil on your skin for the rest of the day.

Are all massage rooms private?
Yes, all massage rooms at Miyabi are individual, private rooms. In order to provide the ultimate relaxation experience, we use massage tables for all massage courses including half hour massages.

Can I pay by card?
Yes. However, please note that we only accept Visa and MasterCard. 2% surcharge will occur for Credit and PayPass payment.

What are your operation hours?

Here are the opening hours for each of our Melbourne location:

Paramount Centre

  • Monday to Friday: 11am – 9pm
  • Weekends and Public Holidays: 11am – 7pm
  • Phone: +61 3 9650 0121

Bourke Street

  • Monday to Friday: 11am – 9pm
  • Weekends and Public Holidays: 11am – 7pm
  • Phone: +61 3 9662 2097

Abbotsford in Hive Retail

  • Monday to Friday: 10:30am – 8pm
  • Weekends and Public Holidays: 10:30am – 8pm
  • Phone: +61 3 9429 5009